Stop the endless googling and browsing through forums. Fred aims to minimize the time you spend on solving your tech issues. It only takes Fred a few minutes.
Free your fellows
Fred helps you solve tech issues on your own. Don’t worry about bothering your friends, fellows & family anymore. Just ask Fred whenever you need support.
No more frustration
Fred does the heavy lifting for you. Just lean back and answer some simple questions. No more frustration in front of the screen.
How it works
Provide information like software, your device and your operating system with only a few clicks. This information reduces the number of possible solutions tremendously.
Fred asks only as many questions as he needs to in order to detect the underlying problem! Simply answer “yes”, “no” or “I don’t know”.
As soon as Fred is sure he detected the underlying problem, he will automatically propose a solution. From time to time, he will admit that he cannot help.
Fred needs to know if he guessed right. Give him a thumb up, if he helped you fix your problem. If not, help him learn so that he solves it right for the next user.
Who is Fred?
Fred is an artificial intelligence that strives to know all of the tech issues that bother humanity. He supports you in solving your daily tech issues. In comparison to humans his knowledgebase does not have biological limits, but is only restricted by the almost infinite capacity of his hard drive. Therefore he can memorize millions, even billions, of software-problems and the corresponding solutions. Once he has learned an issue, this knowledge is accessible to each and every plagued tech user in the world. Think of him as the “Wikipedia” of tech issues. Using machine learning algorithms Fred decides which question to ask next depending on your previous answers. Using this process he logically and mathematically rules out one problem after another until he finds the problem that is causing your technical difficulty. Fred is still growing up and wants to learn every day. Thus the machine learning algorithms need continuous feedback from the interactions with you. Help him become smarter with your feedback! To learn more about him, click the button below.